10 Essential Features Customers Will Expect in E-commerce Apps by 2025

Features Customers Expect in E-commerce Apps in 2025

As the digital shopping experience continues to evolve, e-commerce apps must adapt to meet the growing demands and expectations of customers. By 2025, the online shopping landscape will likely be more personalized, seamless, and integrated with emerging technologies. Here’s a look at the top 10 features customers will expect in e-commerce apps by 2025, brought to you by leading mobile app development companies in London.

1. AI-Powered Personalization

Artificial Intelligence (AI) will play a critical role in shaping customer experiences. By 2025, customers will expect e-commerce apps to deliver personalized recommendations based on their browsing behavior, purchase history, and even their preferences inferred from AI algorithms. This level of customization helps create a shopping experience that feels tailored to the individual, improving satisfaction and conversion rates. A top-tier app development company in Londoncan integrate AI seamlessly into your app for maximum impact.

2. Augmented Reality (AR) Shopping

Augmented Reality (AR) will revolutionize how customers shop. In 2025, e-commerce apps will integrate AR features to let customers virtually try products, whether it’s clothing, makeup, or furniture. This immersive technology will allow customers to visualize how products will look and feel in their own environment, reducing uncertainty and the need for returns. Partnering with mobile app designers in London can help you develop the perfect AR experience for your e-commerce platform.

3. Voice Shopping

As voice assistants like Alexa, Siri, and Google Assistant become more integrated into everyday life, customers will increasingly expect to be able to shop using voice commands. E-commerce apps will need to incorporate voice-activated shopping, allowing customers to add items to their carts, check out, and track orders with simple verbal commands. Working with an experienced mobile app developer in London will ensure your app is optimized for voice interactions.

4. Seamless Mobile Checkout

The checkout process is one of the most critical aspects of any e-commerce app. In 2025, customers will expect a frictionless, one-click checkout experience. Payment methods will be integrated across multiple platforms, enabling customers to complete purchases quickly and securely. Apps will also incorporate biometric authentication (such as facial recognition or fingerprint scanning) for faster and safer transactions. Collaborating with a reliable app developer in London will ensure your checkout process is both secure and efficient.

5. AI Chatbots for Customer Support

AI-powered chatbots will become more sophisticated, providing real-time customer support with instant responses to queries. By 2025, customers will expect apps to offer 24/7 customer service via intelligent chatbots that can handle everything from order tracking to returns and refunds, enhancing the overall customer experience. A leading mobile app development company in London can help integrate this advanced feature into your e-commerce app.

6. Fast and Flexible Delivery Options

With delivery expectations constantly rising, customers will demand faster and more flexible delivery options. By 2025, e-commerce apps will offer same-day delivery, delivery windows, and even the ability to choose between traditional or autonomous delivery methods (like drones or self-driving vehicles). Real-time tracking and updates will also be crucial features. An expert mobile app developer in London can ensure that your app’s delivery system is both efficient and user-friendly.

7. Sustainability Features

Consumers are becoming increasingly aware of their environmental impact. By 2025, e-commerce apps will need to offer sustainability-related features, such as eco-friendly packaging options, carbon footprint tracking, and the ability to choose environmentally responsible delivery methods. Customers will expect brands to align with their values on sustainability. Partnering with mobile app designers in London can help you create a green app that appeals to environmentally conscious shoppers.

8. Subscription and Loyalty Programs

Customers will continue to appreciate personalized offers and discounts. E-commerce apps will evolve to offer subscription-based services or loyalty programs that reward repeat buyers. These programs will go beyond simple points systems, offering exclusive discounts, early access to products, and personalized deals based on shopping habits. A professional app development company in London can help you design a robust loyalty program that enhances customer retention.

9. Cross-Platform Integration

By 2025, customers will expect seamless experiences across multiple platforms. Whether they are shopping from their smartphone, tablet, desktop, or in-store, e-commerce apps will need to offer synchronized features such as wish lists, cart abandonment recovery, and order history across devices. This cross-platform consistency will ensure that the shopping experience is unified and efficient. A reputable app developer in London can help you achieve this level of integration.

10. Enhanced Security and Privacy Features

As concerns over data privacy and cyber threats increase, customers will demand stronger security features. E-commerce apps will need to implement end-to-end encryption, secure payment gateways, and advanced identity protection mechanisms. Customers will expect transparency about how their data is used and stored, along with the ability to manage their privacy settings with ease. A skilled mobile app development company in London can ensure that your app meets the highest security standards.

Conclusion

In 2025, e-commerce apps will have to provide more than just a place to shop—they will need to offer a comprehensive, intuitive, and highly personalized experience. With emerging technologies like AI, AR, and voice shopping shaping the future of retail, meeting customer expectations will be crucial for businesses that want to stay competitive. By incorporating these 10 features, e-commerce platforms can create a seamless, customer-first experience that fosters loyalty and drives sales. Whether you are working with a mobile app developer in London or a mobile app development company in London, staying ahead of these trends will help you provide the best possible experience for your users.

How Travel Logistics Industry Can Be Reformed By Mobile App Development

travel and logistics app development

Smart devices have impact almost all industries , no matter whether it is a service based industry or customer based . Due to the recent advancement in the field of app development , travel and logistics industry has become possible market for adoption of custom mobile app development solutions . Right from pick up to travelling and final delivery of goods , technology can benefit the user in numerous ways in terms of tracking of goods .

Mobile applications are highly demandable in travel and logistics industry as it has the potential to showcase live status of the goods , vehicle , productivity , employee and so on which are directly related in between the process of transportation . Logistics apps are designed in a way that can enhance supply chain management as well as overall efficiency of the process which is followed in travel and logistics industry .

Benefits Of Mobile App Development In Logistics

Simplifying Every Procedure

Travel and logistics industry are often confused between whose consignment and goods has been carried to delivery point from manufacture point. As the number of transaction are many and it creates confusion and not proper tracking of good . With the help of mobile platform for service management , companies are able to ease these process and at the same time accomplishing considerable gains .

Making Warehouse Management Possible

One of the important areas where mobile app development  is mandatory in travel and logistics industry is in handling error free system and flawless operation of managing goods in yards and warehouse . With the help of mobile apps , the efficiency and accuracy of data is 100 % correct as by use of apps it becomes the automatic procedure of logging the ID’s of equipment , storage location and goods via scanning them . Manager can easily update the inventory status and other things by scanning through mobile app . And most importantly the entire data is stored on cloud based server which can be access from anywhere .

Keeping An Eye On Productivity

As all the information are getting uploaded on centralised server and hence the tracking can be done with  ease by customer about their goods which are in transit . Apart from it , companies which are running logistics business can track their field employee , can facilitate their customers to provide them with accurate GPS based shipment status and so on . It is completely different from the process which was getting followed in logistics industry wherein companies get updates only after post delivery and manual updating , and all these are possible due to technological advancement in field of mobile app development .

Booking Of Shipment Order With Ease

Introducing of customer friendly app to right way book a shipment and pickup of  order from their home will always  give your business  an upper hand . Logistics apps can be utilised by clients who require efficient and rapid booking of their shipment order regularly .

Confirmation System After Delivery

With the help of mobile app , it becomes easier to to track the consignment and the staff of travel and logistics industry just have to scan the code pasted in the goods to update their status , location , quantity and so on . Hence the tough tasks of incoming and outgoing becomes simple with just few taps straight away .

Minimising Cost And Increasing Efficiency

When we are talking about logistics company , app development process can be genuine saviour for it. Mobile apps helps real time information of volume and movement of goods and at the same time required less manpower to manage while procedure thereby helps industry in following cost saving approach together with increasing of overall efficiency .

Process Automation

Mobile apps has digitalised the process and thereby eliminates the cumbersome process of using paper . Logistics mobile application generally consist of dashboard which can features of viewing order delivery confirmation , digital reports , task scheduling etc . Thereby with use of mobile app , it saves time and guarantee accurate updates .

Conclusion

Digital solution in travel and logistics industry has transformed the way of doing business making it more transparent and flexible . It is only because of mobile app that business process has become fast , interactive and easy to do with fully automated task management . Partnering up with the well recognised travel and logistics mobile app development company  can help your business to taking it to next level . Winklix is one of the best app development company to bring digitalisation in your business .

2019 iPhone App Development : Whats Expected ?

iPhone app development

We all are aware of the fact that Apple is the leading manufactures of leading smartphone in the world . It keeps on adopting  and inventing of new technology . The release of the must awaited iOS 12 has opened the gates of various key features that is actually acting as a helping hand in making the operating system more reliable as well as competitive . As per the recent studies , due to latest technological advancement , iPhone app development is more likely to rule in upcoming year .

Let’s look at top iPhone app development trends to look out in 2019 !!

AI Injected Into Siri

Siri has catch the attention all over the world since the time apple has launched AI ( Artificial Intelligence ) assistant named as Siri . As far as we talk from the developers point of view , Apple releases SiriKit for iPhone app developers in order to facilitate developer with working of Siri on iOS as well as WatchOS platform . By integrating the SiriKit into your app , your app can be accessed from even locked screen , your app can perform some actions also by just hearing your voice and much more .

The Rise Of Machine Learning

As we all know artificial intelligence is playing a role of game changer in mobile app development , Apple is focusing on the way to leveraging machine learning technology to next level . With the release of A12 Bionic with Neural Engine which facilitates task related to machine learning such as Face ID as well as Memoji . Apple has also launched a stable new version CoreML2 , ie Core machine learning 2 , which helps developer to develop high performance application taking iOS App Store to the next level .

Security

It is quite obvious that as the technology improves , hackers technology to break the shell also improves . But when it comes to Apple , it facilitates you with next level of security enabled culture that can help you with maintaining much safer working environment . The most important think from any companies point of perspective is to constantly improve their own security in order to prevent any cyber hacks . Apple as a company is always on the safer side in terms of data hacking . Keeping in mind a mobile app development company  have to consider that particular trend while developing an app for iOS App Store .

IoT

With the recent launch of HomeKit , it has unlock many opportunities for iPhone app developers in connecting different devices which are IoT enables to iPhone . HomeKit apps facilitates user with communicating different automation devices by easy configuring in their iPhone . That’s not all , user can also create different actions in order to control those devices and managing them all with the hand operation or evenly Siri .

Apple Pay

With successful role out of Apple Pay in USA , it has become popular in the other parts of the world as well . The best part is Apple Pay is supported by most of the Apple rolled out products and is thus good for its inherent security . We can expect in coming years that iPhone app development will more be out with cashless policy and mobile app development company have to update their app with Apple Pay .

Cross Platform App And Swift 5

Objective C is not becoming the most obsolete technology and Swift is recognised by developer all over the world . Apple’s Swift is considered best programming language that keeps on growing rapidly . The code is simple to deploy , learn and at the same time safe . It has a lot more potential to gain popularity in near future .

Conclusion

Development trend is increasing rapidly and no one can’t imagine what Apple will bring new in 2019. But one thing that we can say for sure is 2019 will be the years for developer for making innovation in the industry .