Enhancing Customer Experience With Digital No Touch Payment In Covid-19 Times

Enhancing Customer Experience With Digital No Touch Payment In Covid-19 Times

If you are reading this article , then you must be aware that how COVID-19 is spreading worldwide and have affected people , process and enterprises worldwide . The novel coronavirus continues to increase at high speed as fatal virus remains unchecked . In this unpredictable times , the world relies on technology and how any fin-tech infrastructure works . Adding on electronic payment ecosystem is very much important for any business owner as well as their customers in this times .
In this pandemic situation wherein social distancing is must , payment ecosystem is challenging job . At Winklix , our tech team has identified various factors wherein we can build exclusive technology roadmaps which strengthen payment cycle for many of our customers . Our team sole aim is to harness the power of technology in digital contactless payments . And that is the reason we have facilitated many of our clients to build payment gateway infrastructure and digital ecosystem .

Unlocking Power Of No-Touch Digital Transactions 

COVID-19 has completely changed the way we are used to our life . Contactless payment are now considered as more safer and hygienic way of payment . And that is the reason some of the key fintech players in marketplace are rushing towards adopting this contactless payment option .
In fact as per recent study , leadings technology leaders as well as government is promoting touch less digital transactions . Due to this push , digital transactions are expected to raise by 9 percentage worldwide . In order to make adoption even more faster , government are guiding persons the personal benefits of digital payment ecosystem .
That is the reason we are helping our clients to develop technology advanced e-payment platform to address changing business needs which will aid consumers to avoid crowded marketplace as well as place a cap on social interactions . In addition to it , it will help business embrace concept of e-payments as well as money less transactions . 

Do More With Chat 

We develop build in chat interface for facilitating chat between consumers and merchants in a way that consumer can discuss payment specific condition or any other condition related to order booking , deliverers and more right from one platform .
The whole idea behind developing of in-app chat interface is to facilitate clients with interface wherein they can change the way they used to interact with consumers . Chat facility facilitates consumers to chat with the merchant on real time basis . It will also facilitate to prebook any order and pay directly to merchant without being navigated to any other mobile app . By this way the whole experience of using app will become more intuitive and hassle free .
Our main focus is always to focus on UI/UX part in this challenging time as well in order to give your app faster and more easier performance . Further more the payment system will be more intuitive in a way that you don’t have to steep learning curve .

Making Payment In Secured Manner Is Topmost Priority 

Finally last but not the least , it’s obvious that we can’t enhance the whole UI/UX part without keeping an eye on security . When it comes to payment , security is top most concern in every digital interaction that will transact in ecosystem .
If you are one of those fintech giant who is having security glitches in payment system , then it may attract fraudulence and cyber attracts amid COVID-19 outbreak . Our software comes with full fledge security protocols in a way that digital transactions can be carried on in secured manner .
We have also included escrow feature in our software so that customer can trust fintech companies payment system for their payment made to vendors and getting back to their wallet or bank accounts in case of any queries or cancellation .
In addition to it , the digital wallets for both consumers and merchants have very high end security feature to process your request as well as sending and receiving payments .

Other Features : Miscellaneous 

Other than just facilitating contactless payment , the fintech industries has come up with other awesome things too . They also facilitate newsfeeds wherein the business owners can send news or offers for promoting their offers and customer can seasonally get offers and discounts on products as well as on new arrivals . Thereby these posts can be easily visible by all business followers on the platform .
The users on the other hand can also use newsfeed for doing and recording transactions of amount , comment and like .In this way newsfeed feature can obviously bring add on benefits for both vendors and consumers by way of digital advertising irrespective of their size of business ( whether small or big ) .

Unleash The Power Of Digital Possibilities With Technology Giant 

We take every challenging task as a challenge and thereby when it comes to real fintech ecosystem implementation for increasing our digital transactions in these COVID-19 times , feel free to reach out to our tech team . At Winklix , we are expertise in development of web based and mobile based fintech ecosystems .
If your enterprise is seeking help in web application development , then you are probably at right place . We have in house team of designers and developers who have decades of experience in working with fintech creators from all over the world . Get connected with our worldwide sales team for shaping your business idea in this difficult times as well .

How To Make Real Time Messaging App

How To Make Real Time Messaging App

 Have you ever wondered how  to develop real time messaging app like WhatsApp ? The messaging world has changes so much in last few years . Gone are days when we use text SMS for communicating over chat with person . In fact messaging world has been revolutionised by introduction of emojional in messaging . 
Similar in present COVID times , business firms potential totally depends on employee management and workplace communication , specially when everyone is working from home . In similar way effective communication with your business clients is also one of the imperative things to consider . Hence either now or in future , companies have to understand the important of tools for communicating within as well as outside the organisation .
In order to quickly tackle with this situation is to create real time chat feature so that each piece of information can instantly get handy with users . Apart from it , you must partner with software development company , who can help you with integration of chat functionality is your already published app or develop an app right from scratch just like Slack .
Also Read : How To Work Remotely For The First Time Due To Pandemic 
If you are all set to create your instant messaging app , then we at Winklix has something technically advanced waiting for you . But before we deliver the robust solution to you , let’s explore the secret behind making successful mobile app . You must ask there questionnaires before starting : 

  • Firstly , it is good idea to create messaging apps ? 
  • How exactly does messaging apps works ? 
  • Last , but not the least how to create messaging apps ? 

Let’s start the engine and get down on how to create messaging apps . A good messaging app is the one which offers users with best UI/UX as well as stand at good place in respect of its competitors .
As per the report from Facebook , the art of communications are messages that matters . Presently almost 80 % of the people aged between 16-24 years are using messaging apps and in genZ nearly 13-18 almost 91 % are using messaging apps . The reason being: 

  • Ease of usability
  • Convenience 
  • Can be used in working hours 
  • Multitasking , ie chatting with multi users at a time 
  • No hold times 

Also as per statista , in terms of numbers of mobile phones messaging apps worldwide , it is expected to grow to three billion by 2022 .

As per another report of Statista , in July 2019 , WhatsApp was leading mobile messenger app globally .

Undoubtedly , as per the above stats , you can see the drift in marketing of messaging apps . Hence it is good idea to hire mobile app developer to create your own app in short span of time .
It does not matter how many messaging apps are present in marketplace , as they are going to cost you on monthly per user basis . For instance say Slack cost $ 8 per month per active users . In addition to it , data security is always a major concern specially when you are dealing in finance sector . This raise a demand for custom message app development .

Essential Features Of Messaging App 

Instant Messaging 

Irrespective of content and context in messaging apps , all messaging apps bits of information right from one user to another on real time basis . Therefore this is the main functionality of messaging apps that you should always pay attention .

The Coded Chat 

As and now , you might be hearing about security breaches . In messaging app , when person are communicating on real time , it is very much important to carry on the same in secured environment keeping in mind the unparalleled level of security .

The Delivery Ticks Confirmation 

This feature facilitate users to see whether their message has been reached and seen by user or not .

Unsend Message Notification 

This features notifies users for messages which are unsend from their end .

Group Chat Option 

Group chat option is required to send messages to groups and communities at one go . It can also be used for discussion with certain people at once for some specific matters .

Video & Voice Messages     

In some circumstances , users does not feel like typing for longer text messages  . Rather they prefer to call over voice or video or send audio message to users . So for facilitating user with extra layer of convenience , you must facilitate audio and video call as well . With the right app developer in India , you can easily implement this functionality in your chat app .   

Technical Feature Of Messaging Apps 

The Lines Of Code 

Code selection for development of messaging apps are real key to success .
When it comes to mobile app development , the very first question that may arise in mobile app developers mind is which language to use for server side implementation ? It should be chosen with utmost care as it will be acting as a backbone for app reliability , scalability and it is the one which will be handling millions of connection per node .
ErLang and GoLang are the two who have proven themselves reliables and efficient for messaging app development .
Erlang – You will be excited to know that most used WhatsApp is developed using Erlang . Erlang was written inn early 1990’s specifically for telecommunications equipment and supported design with its concurrency . But Erlang is not so popular language , hence lines of codes is not everyone hands job . Thereby choosing the right talent is important to develop your app on this technology .
Golang – Golang is backend language developed by Google which is very simple to code with ultra fast speed that can even be compiled with native code . It addition to it , it also supports concurrency by design and has garbage collector as well .
Concurrency model of both Erlang and Golang are inspired by CSP (Communicating Sequential Process) .
In comparison between both , undoubtedly golang has large array of open source projects , and thereby you can easily find Golang developer which comprising it with Erlang .

Communicating Parameters 

Haven’t heard about this terms ? Don’t worry . In order to develop your own messaging apps , you actually need to choose your communication protocol .
We can define communication parameter as set of rules and guidelines which facilitates real time exchange of data between two or more devices at the same time . It provider a way to seamless make connection even in low latency for connection making between two or more participants .
Don’t try to skip this , as messaging app development is not possible without this parameters . Some of the definitive protocols of this are : 
If you are from technical background , you might have heard of the term web sockets . This is one of the safest and modern platform facilitating bi-directional data exchange between clients and server .
At the time when connection is established , server and client both can exchange data without any additional request from client side . As soon as data arrives to server , client will receive data . As there may be case that numerous of users can be connected at same time , web socket are capable enough to send messages in faster way and at the same time consumes less traffic while comparing it with other competitive protocols that you might have heard of .
MQTT ( Message Queuing Telemetry Transport )Choosing this can be a worthwhile choice for exchanging of data between clients and servers . MQTT also holds ability to connect with IoT devices . It offers safe connection over TLS with support of TCP/IP .
XMPP ( Extensible Messaging Presence Protocol ) Is is one of the delegated XML protocol for time communication . It is very much scalable as per demand and has been designed specifically for real-time messaging with efficient push mechanism .
It is very much secured and safe as it uses SASL . In addition to it , mobile app development company can work on end to end encryption to make it more secured . As it is decentralised in nature , anyone can easily make their own XMPP server .
However when there are pros , there are cons as well . It is quite complex to implement . It also does not offer message delivery confirmation which is now a days one of the essential feature . So as far as from developer point of view they need to handle it manually .
Restoring Chat History In general there are two approaches when it comes to restoring of chat history : 

  • In the cloud 
  • On user’s smartphone 

Storing of data in the cloud will provide extra layer of functionality for users to retrieve chat from cloud when switching between devices but at the same time will cost you additionally on your server side . On the other hand , you can also contact software development company who can aid you with storing of chat history in users Google Drive account . But Google Drive only has capability of storing text message only .

Final Check 

After closing with communication protocols and backend finalisation , we can move towards final closure . We have discovered some features from our own personal search which can help you to make strong presence in respect of your competitors like WhatsApp and WeChat .


Chatbots can be integrated within the app . They have certain predefined sets of questions and answers for business as well as individual account , which can facilitate user to do search , transfer funds , send common messages and so on .

Digital Payment Gateway 

WhatsApp has released ” WhatsApp payment ” facilitating users and small business to send and receive money digitally .


Still there is a room for some great messaging apps which is yet to come . Don’t wait , rather make an next generation communication app by hiring top mobile app development company .

WWDC 2020 : What Will Change In Mobile App Development ?

WWDC 2020 : What Will Change In Mobile App Development ?

Apple WWDC event had came to close last week , but this time only digitally . Apple has announced several new and important updates which will surely shake up mobile app development . Let’s quickly look at what all has been announced : 

iOS 14     

As expected Apple has launched its mobile operating system -iOS 14 . In iOS 14 , Apple focuses more on proving personalised experience and convenience to users of their phone . Apart from it , new widgets and App library has also been launched for enhancing user ability to personalise things .

The very first update that user will find in their iPhone is its App Library , which will have capability of auto shorting of mobile apps on the basis of their suitable category so that user can easily navigate between then . For instance Facebook and Instagram will list under social media tab whereas Apple TV+ and Netflix will list under entertainment category . 

User will moreover be also provided with widgets which they can freely move around their home screen in iOS 14 for enhanced personalise experience . One of the attracting widgets introduced by Apple during recent event was Smart Stack , which is we can say a combination of multiple swappable widgets in one and can automatically serialise them according to time of the day .

Other functionalities include picture in picture functionality for video , improved Apple Maps , Translate apps that works on real time basis .

Apple Ditches Intel 

As per the recent remarkable decision by Apple CEO  Tim Cook , Apple will stop using Intel processor in their Mac systems and will replace it by ARM-based Apple Silicon Chips for Macs . It is expected that the very first version of Apple Mac with Silicon chip will be released later this year which will be part of transition which is expected to take about two years . Apple has replaced the chip to make their Mac more energy efficient as well as ensure better performance and battery life .
Apple was using intel processor for last 15 years . But now Apple Mac computers will be able to run apps that has specifically been made for iPhone and iPad . Moreover developers will be able to developer apps that would work perfectly on Apple’s hardware . 
Apple has also launched its new Mac operating system named as Big Sur , which has been built specifically for integration as well as allows latest processor to allow smooth integration .


Apple smart home technology will be using facial recognition technology to facilitate user to see and recognise who is on the door with the use of their smart doors and cameras . Using this as a technology user can also control and adjust their lighting at their home . At the same time Apple touted security will protect customer by providing them with end to end encryption .
Apple at the same time is also partnering with Amazon , Google and other tech giant to establish and expand their smart home network , facilitating easier use of their technology to their user .

Watch OS7, TvOS 14 & Mac OS Big Sur

Watch OS 7 : As in iPhone iOS 14 , Apple Watch OS7 is also focusing with delivering personalised experience to users by providing them with option to create their watch faces as well ass sharing them with the user .
Apart from it , the most awaited announcement for sleep tracking capabilities to watch was also announced . The new watchOS feature is enabled with sleep tracking feature which has Wind Down mode , which aids in user to go to sleep by setting desired bed time , wake-up-time as well as setting your screen to Do Not Disturb . 
In addition to it , it will also have hand wash timer , so that you can actually count down for how many seconds you have washed your hands . tvOS 14 : With this latest OS update , Apple focuses on enhancing gaming experiences for keen gamers . Apple has expanded support for Xbox controller to even work with Xbox Elite 2 or Xbox Adaptive Controllers , thereby making gaming experience extremely worth spending . 
In addition to it , Apple has also introduced Apple Arcade game on their Apple TV , so that user can play right from the point wherein they have left playing on their iPhone and iPad .
Mac OS Big Sur : With latest updates , Apple is claiming 50 % increase in speed of upgraded browser such as Safari and Guide . Safari has been further added with better tab management feature for smoother experience . 

AirPods Get Some Serious Updates 

Apple AirPods Pro will get spacial-audio by making use of directional audio filters , on the basis of your device direction , in order to give you sound experience from two earbuds . The new firmware update will also facilitate automatic switching as well as creation of seamless transition while playing audio on one device and switching over to another ( ie MacBook or iPad ) .

How Will WWDC 2020 Will Impact Mobile App Development

One of the most interesting announcement is user privacy feature in iOS 14 . Apps need to specifically obtain permission from users in order to use Identifier for Advertisers , the IDFA , which will be granted permission in order to track across apps and services .

By above written features , it is very clear that developers have to effectively ask users for getting their permission to track as well as clarify the value exchange in granting permission to their users . In addition to it , other iPhone app developers as well as business have to redefine their strategy though implementing new formats of app discovery and user acquisitions .