Tag: app development company in mumbai

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Exploring Deception In Software Development – Who’s Is Really Building Your App

app development

First of all congrats for making it so far . You have your entire business model pre set in your mind , right from wireframes to financial projection , and say you might also have a VC’s in front of you who is happily ready to fund your business . Then obviously you might be thinking of approaching a big Mobile App Development company for your business model .

You might have found the app development agency whom portfolio are flooded with big clientele logo’s like Netflix , Sony , Facebook and so on.

Problem :

You are feeling crazy to check on each app developed by that specific mobile app development company , to see what awesome they really did so far . You web browser are doing their role , but that page might not let loaded . Need not to worry , your browser might be telling you the truth , right ? Perhaps not . Their designer might be doing the internship in some college , but the point is do they able to provide you the appropriate solution for your business problem . If they have really serving large chunks of more than 500 + clients , and are representing as a large companies who have served the large players , then they must be able to satisfy you more than your expectation . However this might not be the case every time with you . They might be willing to flaunt you by showing you they have actually build something for that company .

Solution :

Ask them a simple question , what they really did for those companies ? They might be in some kind of NDA with those companies , but they positively have something to answer , say ” We have designed custom software ” , or ” we designed something for them ” .

Problem :

The company you might have choose might be charging you $ 120 an hour but , but they are not transparent about who is doing your project  .

Solution :

The one and only solution to this problem is ask if you could meet them whether virtually or by walking into their office . By this step you might be able to find why they exactly want so much of time and what are they exactly doing In those hours . Is is an important step , because what if they are  charging you $ 120 or $ 140 an hour and they are actually outsourcing your project to someone situated in India , its not like that Indian app developers don’t have a excellent mind to develop the app , but it is the matter of question that you are paying $ 120 per hour for glorified referral under the guise of honest agency .It might be extreme risk to trust on someone who is actually doing like this and making you fool irrespective of your investment .

Bottom Line

You only have 2 choices at this point of time , either you can blindly trust the developer or you can act as we guided to you . As if it is really been a situation that your app is being outsourced , you can in this world of modernisation can hire a agency by your own rather than paying such a hike prices .
Want to know what it is like to work with local development agency ?  Walk in to our office of Winklix at  G-89 , Sector -63 , Noida , India to have a cup of coffee with our android and iOS app development team . Our first and the primary focus is to build great products , and helping you get out the layers of confusion in application development .
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Why Do Companies Outsource Their Mobile App Development Activities?

why company outsource mobile app development projects

Market for the apps is growing by leaps and bounds with every passing year. Development of apps has taken an exponential rise. Companies are looking to outsource their mobile app development activities to other mobile app development companies. But the big question is- why would they do so? They simply do it because they don’t have enough time, technical expertise, money, resources and experience.

A business is obsessed to rope in external sources to develop the mobile apps because they are driven by desire to save money. They scout for the companies that provide cheap and the best mobile app development. It is vital to have a great healthy working relationship with a technically strong organization as they must provide a professional working environment along with the timely delivery of quality products.

When we choose something, with every advantage, there come some disadvantages as well. So lets us look at some of the positives and negatives of outsourcing the mobile app to a company.

Advantages of outsourcing mobile App Development:–

  1. Saves lot of pocket money

The prime advantage of outsourcing mobile app development to an  is that it is very budget-friendly option. When you outsource app development, you will be charged only for work done by them; this can be done on an hourly basis on can be fixed payment according to your negotiation to the company.

 

You can cut off overhead costs which can help you to bring down the development price of your app. You will have to pay only for those features that you want in your app. So outsourcing is an affordable option where you don’t have to worry about the constant improvements in your in-house technical team.

 

  1. Convenient Technical Expertise and Resources

When you outsource your app, the outsourced mobile app development companies have dedicated teams which take care of your project right from the beginning till your mobile app comes up in the market. By selecting an external mobile app development enterprise, you can benefit the services of industry designers, experts, project managers, testers and marketers; all those experts who are linked with the outsourced company.

 

  1. Exploiting the technology

When we export our app to an agency, they have a dedicated team that is focussed on using the technology that suits your mobile app development requirements to bring out the best. Due to the mutual agreement, they use the best technology available.

 

  1. Time Saver

You might have heard proverb “Time is money”. Outsourcing your work saves you a lot of time as the outsourced company have to finish your project before the deadline. Huge amount of revenue is generated if the work is completed before time.

 

  1. 24/7 Support

The right support at the right time is very essential. Outsourced company provide 24/7 support to resolve any problem that may pop up during the mobile app development.

 

  1. Complete Transparency

Outsourcing your app provides you complete transparency over the app development according to your need. They provide certain tracking tools that are the milestones of progress linked with your project. This paves the way to create a healthy win-win relationship between both parties.

 

Disadvantages of outsourcing mobile App Development:-

  1. Data Privacy Insecurity

When you are hiring an external agency to develop you app, you are jeopardizing the confidentiality of data. So you must sign a Non-Disclosure Agreement (NDA) before handing over you project to the company. There are many freelancers who do not even care about the data privacy.

 

  1. Not much control over the App development process

When you hand over your project to the external party, you may loose track of what is happening on the other side- how your project is building up? Constant assessment of your project may not be possible due to remote access.

 

  1. Time Zone Gap Lapse

If the project is outsourced to a company of different time zone, then it may result in poor communication due to different time zones. To address this issue, project managers are hired to bridge the gap and constantly keeping you up to date about the current developments of you project.

Conclusion

You must outsource your project after keeping in mind all the pros and cons. The flaws can be corrected by in-depth analysis of the company, its reputation and the customer feedback in the reviews and blogs. The NDA must be signed by reading it completely to prevent any future glitches

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How Chatbots Helps Business Improve Customer Service ?

The key to success for every business growth is satisfying customer experience together with satisfaction . Customer are getting smarter day by day due to emerging technology advancement .

It is expected that by 2020 , than almost 80 % of the customer engagement with business would be without any human interaction .

Chatbots are changing the way of communication of customer with brands , thus acting as a helping hand in achieving satisfying customer experience .

Now lets have a look on how chatbots can help in improving customer experience :

Chatbots provides quicker response

There might be a situation that the organisation might take few business days to solve your query and provide you appropriate solution , even when you need a quicker response . This can be very frustrating as you might be in need of quicker response .

Chatbots solves this problem by proving them immediate response . Customer are also greeted by welcome message as soon as they come in contact with chatbots telling them the exact time that will be taken by organisation to find the viable solution for the same .

Chatbots create customer engagement

Messaging the business the same way as you message to your friend is really a great way of engagement with the business organisation . Usually starting of chatbots  by attracting customer on the name of promotional offers and discount coupons and thereafter leading to detail description of the product together with instant discount helps customer to get engaged with more number of customers .

Chatbots helps in saving cost

A single chatbot can deal with multiple customers at a time , thus saving time and money . Since it can deal with several customers at the time , less number of customers representative have to be employees by company thus saving the cost of the company .

Chatbots are available online 24*7

A customer care executive can not be present all the time to attend customer , as after all they are human beings , who need time to take rest , and time to do their job perfectly . But chatbots are available all the time whether it is day or night .
Also customer do not have to wait for several days to get the solution of their problem .

Chatbots reduce human error

Human errors are almost reduced by using chatbots  . Chatbots are programmed in such a way that it is answerable to almost all the question of the general customer , and in case customer is still now satisfied with the answers , they can right away call the customer care human executive .
It has been seen that once your business give unsatisfying experience to customer , they are never going to look back at your business .

Tips to build successful chatbots

Always try to give customer an alternative means of communication is what chatbots are doing all the way long. So try to feed as many information as you can in your chatbots . And in case customer are not satisfied with chatbots answers , give them option to call your customer care executive directly . Adding emotions and other media will defiantly add human flavour in it .
So in case you want chatbots for your business , you can contact us . Winklix team will build the same for you .