Tag: app development company in pune

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5 Question You Need To Ask When Hiring A Mobile App Development Company

5 question app development winklix

We usually came across with the client stories about the sufferance during their journey of app development , when they initially engaged with app development company . This problem can be overcome by asking them a set of few question , before starting any of your project .

1) Will I Own The Source Code

Imagine you have paid for the whole software , and at the end you are getting only the end product and not the source code . This is nothing other than intentionally holding the right of your application and its intellectual right . Suppose you want to change something in application or want to add on some things , then that developer might charge the price they want and will do work as per their working condition . Secondly , when you want to search for the investors or want to hire own developers , then at that point also you will be requiring source code .
Everyone’s has limited budget , but leaving the source code to any app developer is bad idea just to save few bucks.

2) How Will You Estimate Cost & Schedule Of My Project

Every client is curious at the very first stage of development about knowing the cost of the project and the time it will take to develop the whole project . Well that’s a difficult question !! It can be predicted correctly only if you have the correct estimate of the project . It’s really been difficult to give the correct time on over just 5 minutes phone call . Be wary of firms who offers low bid on your project without understanding your requirement , after a brief meeting with you . They might just want to grab the new project , and probably not bothered about understanding your needs . These type of vendor is good at the beginning but later on will create a huge problem for you and your project .
Well when talking about the time , time can only be estimated in technical field if you have the correct known requirement for your project . But in case you find later on few additional things which are required in your app , then obviously it will take additional time . So handling this kind of situation , you must go on with the hourly basis pricing with your developer , as fixed pricing is generally proven bad for your project .

3) If I Am Not Happy With How A Project Is Progressing , Can I Get Out Of Contract ?

Always make sure that you have the ability to get out of the project or any type of agreement with development company  , if you are unsatisfied with your experience . At any point you must have the ability to get the source code and design and move on to some other developer . After all you are paying for the services , and its your choice whether to choose the one or other developer .

4) Can I Meet In Person With App Developers And Designers ?

If your developers don’t have the question to this answer , then that agency is 100 % outsourcing your project to freelancer or any other contractor . That is obviously not the way Winklix work . You can meet our developers and designer spread over Noida , Pune , Mumbai , New York and London .

5) How Do You Test ?

If someone tells you testing is basic QA after the app building , then you must not choose that app development company.  Testing is an important part of the project and should me implemented throughout the developmental process . At Winklix , we offer different testing methods to ensure bug free delivery of the mobile application .
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Exploring Deception In Software Development – Who’s Is Really Building Your App

app development

First of all congrats for making it so far . You have your entire business model pre set in your mind , right from wireframes to financial projection , and say you might also have a VC’s in front of you who is happily ready to fund your business . Then obviously you might be thinking of approaching a big Mobile App Development company for your business model .

You might have found the app development agency whom portfolio are flooded with big clientele logo’s like Netflix , Sony , Facebook and so on.

Problem :

You are feeling crazy to check on each app developed by that specific mobile app development company , to see what awesome they really did so far . You web browser are doing their role , but that page might not let loaded . Need not to worry , your browser might be telling you the truth , right ? Perhaps not . Their designer might be doing the internship in some college , but the point is do they able to provide you the appropriate solution for your business problem . If they have really serving large chunks of more than 500 + clients , and are representing as a large companies who have served the large players , then they must be able to satisfy you more than your expectation . However this might not be the case every time with you . They might be willing to flaunt you by showing you they have actually build something for that company .

Solution :

Ask them a simple question , what they really did for those companies ? They might be in some kind of NDA with those companies , but they positively have something to answer , say ” We have designed custom software ” , or ” we designed something for them ” .

Problem :

The company you might have choose might be charging you $ 120 an hour but , but they are not transparent about who is doing your project  .

Solution :

The one and only solution to this problem is ask if you could meet them whether virtually or by walking into their office . By this step you might be able to find why they exactly want so much of time and what are they exactly doing In those hours . Is is an important step , because what if they are  charging you $ 120 or $ 140 an hour and they are actually outsourcing your project to someone situated in India , its not like that Indian app developers don’t have a excellent mind to develop the app , but it is the matter of question that you are paying $ 120 per hour for glorified referral under the guise of honest agency .It might be extreme risk to trust on someone who is actually doing like this and making you fool irrespective of your investment .

Bottom Line

You only have 2 choices at this point of time , either you can blindly trust the developer or you can act as we guided to you . As if it is really been a situation that your app is being outsourced , you can in this world of modernisation can hire a agency by your own rather than paying such a hike prices .
Want to know what it is like to work with local development agency ?  Walk in to our office of Winklix at  G-89 , Sector -63 , Noida , India to have a cup of coffee with our android and iOS app development team . Our first and the primary focus is to build great products , and helping you get out the layers of confusion in application development .
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How Chatbots Helps Business Improve Customer Service ?

The key to success for every business growth is satisfying customer experience together with satisfaction . Customer are getting smarter day by day due to emerging technology advancement .

It is expected that by 2020 , than almost 80 % of the customer engagement with business would be without any human interaction .

Chatbots are changing the way of communication of customer with brands , thus acting as a helping hand in achieving satisfying customer experience .

Now lets have a look on how chatbots can help in improving customer experience :

Chatbots provides quicker response

There might be a situation that the organisation might take few business days to solve your query and provide you appropriate solution , even when you need a quicker response . This can be very frustrating as you might be in need of quicker response .

Chatbots solves this problem by proving them immediate response . Customer are also greeted by welcome message as soon as they come in contact with chatbots telling them the exact time that will be taken by organisation to find the viable solution for the same .

Chatbots create customer engagement

Messaging the business the same way as you message to your friend is really a great way of engagement with the business organisation . Usually starting of chatbots  by attracting customer on the name of promotional offers and discount coupons and thereafter leading to detail description of the product together with instant discount helps customer to get engaged with more number of customers .

Chatbots helps in saving cost

A single chatbot can deal with multiple customers at a time , thus saving time and money . Since it can deal with several customers at the time , less number of customers representative have to be employees by company thus saving the cost of the company .

Chatbots are available online 24*7

A customer care executive can not be present all the time to attend customer , as after all they are human beings , who need time to take rest , and time to do their job perfectly . But chatbots are available all the time whether it is day or night .
Also customer do not have to wait for several days to get the solution of their problem .

Chatbots reduce human error

Human errors are almost reduced by using chatbots  . Chatbots are programmed in such a way that it is answerable to almost all the question of the general customer , and in case customer is still now satisfied with the answers , they can right away call the customer care human executive .
It has been seen that once your business give unsatisfying experience to customer , they are never going to look back at your business .

Tips to build successful chatbots

Always try to give customer an alternative means of communication is what chatbots are doing all the way long. So try to feed as many information as you can in your chatbots . And in case customer are not satisfied with chatbots answers , give them option to call your customer care executive directly . Adding emotions and other media will defiantly add human flavour in it .
So in case you want chatbots for your business , you can contact us . Winklix team will build the same for you .