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What Is SalesForce ? It’s Features And Pricing

salesforce consultant

With over decades of experience in handling SalesForce implementation service , Winklix is fully capable of answering all question related to Salesforce and that’s so without going into technicalities . In this article we are going to explore the potential of SalesForce CRM , the industries it serves and why actually the SalesForce CRM is loveable by customers worldwide .

Facts About Salesforce 

What Exactly Is SalesForce ? 

We can define Salesforce as Software-as-a-service ( SaaS) CRM developed by Salesforce.com ( abbreviated as SDFC for Salesforce Dot Com ) which is popular for its cloud computing technology . SalesForce CRM is being used for customer relationship management in sales , marketing and customer service . Salesforce includes various list of products which are described below : 

  • Sales Cloud – This CRM helps automation of sales process as well as management of lead , opportunity , sales reporting and forecasting .
  • Service Cloud – This helps in automation of omnichannel customer service , case management , field service management and at last customer service analytics .
  • Marketing Cloud – This aids in automation of marketing campaigns as well as advertising on social media platforms , creation of customer communication scenarios .

The best thing about Salesforce is it has also released industry specific products like health cloud , Financial service cloud , Government cloud which is customised as per industry specific needs in order to process the peculiarities of organisation . 

Is There Anything Like Salesforce ERP ? 

In general there is no official Salesforce ERP in the market . But yes there are number of cloud based ERP built by third party which can be easily integrated with Salesforce for free and can be lower than the total cost of ERP software which you may be willing to purchase .

SalesForce Cost 

How Much Does SalesForce CRM Cost ? 

SalesForce CRM consist of multiple Salesforce products and the cost totally depends on editions of these products and number of license you want to purchase . You can consult more about Salesforce costing over here .

Is Salesforce Also Offers Free Version ?

Unfortunately Salesforce does not offer free CRM version , but you may avail free 30 days trial of Sales and Service cloud .

Can You Pay For Salesforce Monthly ? 

All Salesforce products are being sold on per user basis which additionally requires annual billing . If billing is an issue , you can have chit chat with Salesforce executive and find possible opportunity for billing .

Salesforce Customers 

Which Type Of Companies Use Salesforce ? 

Although Salesforce has been providing industry specific solution be it professional services , IT , manufacturing , retail , healthcare , banking or finance . Some of the famous Salesforce clients are Adidas , AWS , T- Mobile and so on .

How Many Customers SalesForce Is Serving ?

Salesforce currently serves more than 1,50,000 customers worldwide thereby helping them in increasing their sales revenue and overall employee productivity .

Technology Aspects 

How Does SalesForce CRM Work ? 

SalesForce CRM enables punching of customer information and tracking of integration with customers . In addition to it , SalesForce CRM offers tons of features for internal business process of organisation with automated email notification , assignment of task and so on . 

Sets of key Salesforce features includes :  

  • Customer Profile : It helps management of customer information which also includes management of account and contact objects .
  • Sales Automation : It allows features which includes workflow rules , approvals and process builder which facilitate sales process related automation .
  • Marketing Automation : Sales  automates mass email features thereby allowing targeted emails and tracking of contacts received .The auto campaign management helps customers to deliver personalised message , manage marketing campaign across all channels and tracking their result .
  • Customer Service Automation : Salesforce has omnichannel features which allows multiple customer communication channels under one roof . The case management automates lifecycle from from creation to its closure 

What Coding Languages Does SalesForce Use ? 

Apex Code is Salesforce coding language , which is known as object oriented language with Java like syntax . Apex automates many internal business process like expected revenue and discount calculation and thereby enable automated field updates , email notification and task assignments .

What Database Does SalesForce Use ? 

Salesforce used Oracle database .

Still Have Question ?

If you still have question , feel free to contact Winklix’s Salesforce consultants  to solve your particular CRM issue as well as customisation .

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What Mobile Architecture Suits Your Application Needs ?

What Mobile Architecture Suits Your Application Needs ?

Still finding the best architecture for your mobile app development needs ? Have desire to know how mobile app architecture can act as a lifeline for efficient mobile app development !

As per the recent reports of 2019, Google play store has more than 2.8 millions apps hosted on its platform , whereas Apple App Store has 2.2 million apps . That is the reason why you need to choose adequately which one is best for you , ie mobile web , native or hybrid app . Although the marketplace is flooded with mobile apps , simply downloading the application does not urge user to necessarily use it in their daily life . 

This means becoming part of someones daily life and at the same time gaining popularity in marketplace is challenging task . We can say a well structured mobile app architecture can help you in standing out of the crowd and making your position on the Top charts of app stores .

Major Elements Of Mobile App Architecture 

We can define mobile app architecture as set of patterns , unique strategies and techniques which is being used by mobile app developers to great a robust mobile application which will be fully structured . These elements of architecture are being chosen on the basis of requirement and features of application . In general it consist of 3 main layers :

1. Presentation or View Layer 

This layer is mainly concern of UI and UX layer components . It is in general compromise of interface between app and user which consists of themes , fonts , colours and background etc .

2. Navigation Layer / Business Layer 

This layer act as a bridge between UI and UX process components . It is interface between app and user which mainly compromise of colours , themes , background etc .

3. Service Layer / Data Layer 

Service layer is concern more about data access components , establishing a communication between server , defining storage and logics . In addition to it , it also comprise data utilities , data access components , service agents and more and it can also be used for redesigning purposes of the app .


Main Elements To Be Considered While Constructing Mobile App Architecture 

In order to enable smooth functioning of work , defining the right architecture for mobile app is must. But just developing the app does not finish its job . It is equally important to perform app maintenance and performance . Please consider the points defined below which choosing mobile app architecture :

  • Bandwidth Consistency : The mobile app should be developed keeping in mind all network scenario , which needs it also needs to work smoothly even if there is low connectivity of internet .
  • Notification & Updates In Real Time : Updating app on regular intervals about upcoming updates and notification .
  • Navigation : Navigation is important to facilitate user to play around the app . Facilitating easy navigation requires front end and back end development . Navigation consist of multiple things like single view , scroll view , stacked navigation bar , gesture based , tab controller , search drove , stacked navigation bar , tag driver , modular controller , single view , scroll view and so on .
  • User Interface  : An interactive , feature rich yet simple user interface .

End Note    

A bad mobile app architecture can create myriad problems in mobile app development which may derive you path of unsuccessful mobile app . Good architecture mobile app is one in which good coding architecture has been defined using multiple responsibility layer thereby leading to accelerating development .

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Android 10 : Features Which May Redefine Smartphone Experience

Android 10 : Features Which May Redefine Smartphone Experience

Android 10 had already stepped in here in the market , which compromise of variety of feature to make life easier with existing functions . The recent launch of android 10 has ton of innovative features which includes smart replies , focus mode for avoiding distraction and so on . This has been made possible by use of device machine learning and technologies like 5G and Foldable .

Let’s quickly focus on the features which android 10 comprise of which is making huge difference  :

No More Distraction 

Google has already launched a series of tools which facilitates digital well being suite of tools . In order to existing in market , adding innovative function is always a positive solution . Android 10 opt for particular application to avoid during specific period of time , for instance say messaging or news apps . It can be customised as per your way .

Parents Would Love It 

Android 10 has enriched parental control which facilitates safe passage to the eye as well as helps them in managing their kid’s screen time by setting app specific time limits and grating them bonus time . All these features are easily accessible by Digital Wellbeing settings . For instance say parents can easily manage content through specific application and categories and in addition to it parents can see the live location of device .

Get Quick Updates 

Google , the leader in technology world is facilitating project mainline which aids in sending security patches directly to users smartphones via play store . This means that you don’t have to wait for the update to process , new Android 10 system facilitates updates to run in background and then are loaded when your phone starts , thereby eliminating need of full system reboot . 

The best part is games and applications can be updated without any single interruption at any point of time when it is in use .

Creating Captions 

Android 10 has introduced real time captions via on device machine learning technology and it appears as your speech is detected , even if there is no internet connection in device . In addition to it. , text box can be easily dragged and moved around the mobile screen .

Smart Responses 

Communication technology is changing at fast scale and people love to choose interactive methods to channels to convert its messages . Android 10 comprise of feature enriched with Google’s smart replies which facilities interactive response based out of machine learning that suits your emotions better way . In simple terms we can say it automates replies in accordance with different situations .

In short Android 10 will bring new level of features and functionalities as per user requirements . It is quite obvious that if you don’t going to offer innovative technology to target user , it will replace you with other one , who might be offering value added services as per their expectation .