How Chatbots Helps Business Improve Customer Service ?

The key to success for every business growth is satisfying customer experience together with satisfaction . Customer are getting smarter day by day due to emerging technology advancement .

It is expected that by 2020 , than almost 80 % of the customer engagement with business would be without any human interaction .

Chatbots are changing the way of communication of customer with brands , thus acting as a helping hand in achieving satisfying customer experience .

Now lets have a look on how chatbots can help in improving customer experience :

Chatbots provides quicker response

There might be a situation that the organisation might take few business days to solve your query and provide you appropriate solution , even when you need a quicker response . This can be very frustrating as you might be in need of quicker response .

Chatbots solves this problem by proving them immediate response . Customer are also greeted by welcome message as soon as they come in contact with chatbots telling them the exact time that will be taken by organisation to find the viable solution for the same .

Chatbots create customer engagement

Messaging the business the same way as you message to your friend is really a great way of engagement with the business organisation . Usually starting of chatbots  by attracting customer on the name of promotional offers and discount coupons and thereafter leading to detail description of the product together with instant discount helps customer to get engaged with more number of customers .

Chatbots helps in saving cost

A single chatbot can deal with multiple customers at a time , thus saving time and money . Since it can deal with several customers at the time , less number of customers representative have to be employees by company thus saving the cost of the company .

Chatbots are available online 24*7

A customer care executive can not be present all the time to attend customer , as after all they are human beings , who need time to take rest , and time to do their job perfectly . But chatbots are available all the time whether it is day or night .
Also customer do not have to wait for several days to get the solution of their problem .

Chatbots reduce human error

Human errors are almost reduced by using chatbots  . Chatbots are programmed in such a way that it is answerable to almost all the question of the general customer , and in case customer is still now satisfied with the answers , they can right away call the customer care human executive .
It has been seen that once your business give unsatisfying experience to customer , they are never going to look back at your business .

Tips to build successful chatbots

Always try to give customer an alternative means of communication is what chatbots are doing all the way long. So try to feed as many information as you can in your chatbots . And in case customer are not satisfied with chatbots answers , give them option to call your customer care executive directly . Adding emotions and other media will defiantly add human flavour in it .
So in case you want chatbots for your business , you can contact us . Winklix team will build the same for you .

Apple Watch App Developer

apple watch app developer winklix

Looking for Apple Watch App Developer ?

Let’s stop thinking no further , Winklix makes the world’s best mobile app  .
Established in 2014 by Harsh Sinha , Winklix has been awarded for continuously delivering the best website and mobile app design and development with our head office located in Delhi , which has further spread their branches in Mumbai , Pune , New York and London  . We are committed towards creating rock awesome application that are highly polished and functional , and that’s is reason we are being forced to start designing apps for Apple Watch in order to be always ahead in technological advancement .
We have not just stopped our car in developing iPhone and Android application , we have now been driving for IOT , AI , Apple watch and Apple play development . As the app industry has grown , so we are . In 2014 we have opened the first office in Delhi , India’s capital . After that we have spread our branches over the world .
We have a specialised team for Developers , Designers and Technical experts person who are dedicated only towards making cutting edge website and mobile apps . You can have a quick look at our portfolio section to get an idea what how we are cooking the foods and serving the same .

APPLE WATCH APP DEVELOPMENT

The most recent innovation by Apple which promises full range of possibilities , we also take chance for exploring endless opportunities . With our innovative apps , we always try to enhance Apple watch experience in way that you may have never imagined and experienced.
We are always happy to assist our clients who comes with a question . Our first and the last aim to keep our customer happy , and we will seriously not stop alongside you .

APPLE WATCH  : THE NEW FRONTIER

Winklix is brand , and we deliver awesome projects on time , and we love to keep our reputation always on up side . The journey for discovering innovative capabilities will go on , and we want you to join our journey and explore endless opportunities .
Apple is no doubt one of the top leaders in the industry , and they keep on changing and adapting the new environment .
Lets utilise the power of our team together with your combination of mind to make something new . You just have to send us an email or pick up your phone .

How To Raise Fund For Your Mobile App

Let’s say you have an awesome idea for your fresh app , that is capable of attracting some venture capital bucks . But wait a minute , it is just an idea right now and as a matter of fact nobody is going to invest in it , as usually no body is going to believe in starry eyed dreamer .

Your App must be pushed out of the home in order to prove itself . So you have to approach a mobile app design company – maybe like ours , and you were quoted with 5 figure or six figure price tag . But oh ho , if you are capable of investing so much , then you would probably not reading this article. Obviously we are going to deliver you the most awesome , and loveable app but initially your app is not going to earn a lot , then how you are going to pay to have it made ?

This is the daily drama for every startups , which every multi billionaire app faces in early days . Now let’s have a look on few chunks of options which might be available for funding of your app .

Option 1 : Self Funding

Are you wealthy enough to fund your app ? Then you must fund your app by your own . Not interested to fund even if you have the capability ? This be assured that no body else is also not going to fund you for your app , as if you don’t have believe in your idea and you are just taking a chance , then who is going to favour your risk ?

Build Cheap

Building a cheap application does not go a long way . Even if you are willing to spend quarter of the million dollar for building an rock awesome app with beautiful design , that is not at all going to work . Instead the alternate solution is to save as money as you can , and spend in making the most essential function initially necessary for your app in order to test and prove your big idea .
Thinking of hiring a cheap Freelancer from Eastern Europe or Asia , who is going to deliver you app with few thousand dollars . They your decision will be wrong , as they only know how to make and run the app , and not at all going to give you the output as world’s best developer can deliver you .
In case you are initially planning to have a prototype of how your app is going to look like with containing the most necessary features just to influence the VC , then hiring a company from Asia would might be preferable . It’s ok to tell user and VC that it is cool idea , but assume app crashes in between !!
Feedback is like life line of the business , as it shows that user are getting engaged with your app and you will be aware of its pros and cons .
Self funding is not only one day job . You must save your income to spend few thousand dollars on prototype . If you believe in your app , then you must risk your money at initial stage . In case you are not willing to , then no one else is also going to favour you .
But now the question comes , what if you don’t even have self funded money for cheap prototype ? Then simply read on this article hahahaha….

Get A Co-Founder

Finding a co founder who has the same believes as you are having in your app , would be proven beneficial in long way success journey of your app . Self funding can he shared equally by both founder and co founder . Also many VC might also not believe in you if you are single person , they would love to prefer 2 or more person and always welcomes their idea . So start  convincing your friend to belief in your idea and join hands with you .

Option 2 : Build It Yourself

If you have the ability and technical skills to build the same , and get a laptop and start building .prototype . But building even an app prototype required a perfect designer , an innovative developer and a tester .  You might do your own way , but adding perfection to it is a job of the app development agency . But trying once can help you to get at least some funds , and then you can happily come to us to build a beautiful final release .

Getting A Co-Founder

If you are not a technical guy , then founding a technical co founder will always help you out to get out of the situation . Even the VC always prefer to welcome app idea , who has at least one person who have technical skills , as they know the technical feasibility and will not through stones on the wall made of cement . The another benefit of finding technical co founder is you can build another prototype after launching your initial app and getting feedbacks for the same , keeping in mind the needs and likes of the user . You can tweak your app as per your convenience . You need to have serious of prototype  in order to approve it for VC .

Idea’s That Won’t Get Funding

There is no magic that you have a great idea , and you will be funded immediately . Sometimes you may have to toll away for more than two or three years to get funded and famous . The only way to success is to keep believing in your idea and keep trying .

Once Your Prototype Gets Traction

Congrats , you will actually find VC who is going to fund you  . Well the beginning of the new idea , god knows how well you app is going to succeed in future , but well lets keep patience and keep on improving prototype as per the market demand of the customer and welcoming their feedback . The way to success is definitely going to be a wild ride .