10 Essential Features Customers Will Expect in E-commerce Apps by 2025

Features Customers Expect in E-commerce Apps in 2025

As the digital shopping experience continues to evolve, e-commerce apps must adapt to meet the growing demands and expectations of customers. By 2025, the online shopping landscape will likely be more personalized, seamless, and integrated with emerging technologies. Here’s a look at the top 10 features customers will expect in e-commerce apps by 2025, brought to you by leading mobile app development companies in London.

1. AI-Powered Personalization

Artificial Intelligence (AI) will play a critical role in shaping customer experiences. By 2025, customers will expect e-commerce apps to deliver personalized recommendations based on their browsing behavior, purchase history, and even their preferences inferred from AI algorithms. This level of customization helps create a shopping experience that feels tailored to the individual, improving satisfaction and conversion rates. A top-tier app development company in Londoncan integrate AI seamlessly into your app for maximum impact.

2. Augmented Reality (AR) Shopping

Augmented Reality (AR) will revolutionize how customers shop. In 2025, e-commerce apps will integrate AR features to let customers virtually try products, whether it’s clothing, makeup, or furniture. This immersive technology will allow customers to visualize how products will look and feel in their own environment, reducing uncertainty and the need for returns. Partnering with mobile app designers in London can help you develop the perfect AR experience for your e-commerce platform.

3. Voice Shopping

As voice assistants like Alexa, Siri, and Google Assistant become more integrated into everyday life, customers will increasingly expect to be able to shop using voice commands. E-commerce apps will need to incorporate voice-activated shopping, allowing customers to add items to their carts, check out, and track orders with simple verbal commands. Working with an experienced mobile app developer in London will ensure your app is optimized for voice interactions.

4. Seamless Mobile Checkout

The checkout process is one of the most critical aspects of any e-commerce app. In 2025, customers will expect a frictionless, one-click checkout experience. Payment methods will be integrated across multiple platforms, enabling customers to complete purchases quickly and securely. Apps will also incorporate biometric authentication (such as facial recognition or fingerprint scanning) for faster and safer transactions. Collaborating with a reliable app developer in London will ensure your checkout process is both secure and efficient.

5. AI Chatbots for Customer Support

AI-powered chatbots will become more sophisticated, providing real-time customer support with instant responses to queries. By 2025, customers will expect apps to offer 24/7 customer service via intelligent chatbots that can handle everything from order tracking to returns and refunds, enhancing the overall customer experience. A leading mobile app development company in London can help integrate this advanced feature into your e-commerce app.

6. Fast and Flexible Delivery Options

With delivery expectations constantly rising, customers will demand faster and more flexible delivery options. By 2025, e-commerce apps will offer same-day delivery, delivery windows, and even the ability to choose between traditional or autonomous delivery methods (like drones or self-driving vehicles). Real-time tracking and updates will also be crucial features. An expert mobile app developer in London can ensure that your app’s delivery system is both efficient and user-friendly.

7. Sustainability Features

Consumers are becoming increasingly aware of their environmental impact. By 2025, e-commerce apps will need to offer sustainability-related features, such as eco-friendly packaging options, carbon footprint tracking, and the ability to choose environmentally responsible delivery methods. Customers will expect brands to align with their values on sustainability. Partnering with mobile app designers in London can help you create a green app that appeals to environmentally conscious shoppers.

8. Subscription and Loyalty Programs

Customers will continue to appreciate personalized offers and discounts. E-commerce apps will evolve to offer subscription-based services or loyalty programs that reward repeat buyers. These programs will go beyond simple points systems, offering exclusive discounts, early access to products, and personalized deals based on shopping habits. A professional app development company in London can help you design a robust loyalty program that enhances customer retention.

9. Cross-Platform Integration

By 2025, customers will expect seamless experiences across multiple platforms. Whether they are shopping from their smartphone, tablet, desktop, or in-store, e-commerce apps will need to offer synchronized features such as wish lists, cart abandonment recovery, and order history across devices. This cross-platform consistency will ensure that the shopping experience is unified and efficient. A reputable app developer in London can help you achieve this level of integration.

10. Enhanced Security and Privacy Features

As concerns over data privacy and cyber threats increase, customers will demand stronger security features. E-commerce apps will need to implement end-to-end encryption, secure payment gateways, and advanced identity protection mechanisms. Customers will expect transparency about how their data is used and stored, along with the ability to manage their privacy settings with ease. A skilled mobile app development company in London can ensure that your app meets the highest security standards.

Conclusion

In 2025, e-commerce apps will have to provide more than just a place to shop—they will need to offer a comprehensive, intuitive, and highly personalized experience. With emerging technologies like AI, AR, and voice shopping shaping the future of retail, meeting customer expectations will be crucial for businesses that want to stay competitive. By incorporating these 10 features, e-commerce platforms can create a seamless, customer-first experience that fosters loyalty and drives sales. Whether you are working with a mobile app developer in London or a mobile app development company in London, staying ahead of these trends will help you provide the best possible experience for your users.

Why Your Mobile App Actually Need Video Integration ?

mobile app development company

We are near about the starting of 2019 , wherein there are more than 3.6 million apps on google play store and more than 2.2 million apps are on iOS store – which clearly donates the flooding situation in mobile app market . Everyone is trying their best to leave their imprints on the app market , no matter whether they are app marketers or mobile app developers . Now the problematic situation being most of the newcomers get lost somewhere in the destiny as they fail to get attention for their app . Well that is not the newcomers job to design  app which stands out in the crowd , but is a job of app developers to make it impressive and attractive .

In today’s world , in order to attract most of the traffic you have to focus on both android and iOS platform for your app development . That means both Android and iOS app development company needs to be smart enough in order to beat other competitors in the market .

With the latest innovation in the app development sector , app has much power to do things which we can’t even imagine of , and you will be the only right person to make a choice of what feature to proceed with in your app developmental process .

Also Read : Top Performing Sectors In App Development ?

But wait a minute ! Have you ever though of injecting a video to your app ? If yes then you are at right place . In a world full of images and videos , video plays a important role in planning your marketing strategy and branding . Irrespective of which domain your app is dealing with , you must app a video component and we will let you know the reason behind it .

Promotion

No question asked , a short 20-30 seconds video can sell the app in advertising format with a little introduction about the type and functionality of app you are offering . User’s can instead of swiping images , can see your short video and if they really like it will simply download the app .

User Interface

We all are aware of the fact that how much important is user interface in app development . Best Mobile app development companies has always a primary focus on UI and UX design , and we at Winklix tires to deliver you the design which user will love to use . Implementation of a short kind of video will server more than just a little advertisement for your app and at the same time it increases brand awareness , user satisfaction and of course more number of downloads .

How much time does it take for your app to get dissolved in flood which already consist of more than 6.5 millions apps ? Probably a second . But it is quite obvious that you were not expecting after all your hard work , time and investment . So in order to get highest level of customer satisfaction  , it is very very important to hire a mobile app developers who can together with creating a mobile app , can also help you with creating a explainer video in order to demonstrate your user what your app is offering , that can also help you in gaining user confidence .

Statics

Recent statics clearly shows the mobile usage adaptation in terms of videos . In the recent statics most of the customers use their mobile apps to play videos , which directly implies if you don’t have video for your app you are intentionally loosing the main benefit that is arising out of it .

Social Media

Social media platforms like Facebook , Twitter and all others give more importance to videos than any other images or textual format . No matter whatever industry you are dealing in , you can always drive a free traffic and organic downloads to your app with app’s promotional video on social media platforms .

Conclusion

Video is probably the best way to convey your message to your intended targeted customers . So in case you are planning to hire a mobile app development company , pre check their ability to fulfil your requirement for app .

How Cross Platform App Development Will Accelerate Your Growth In 2019

cross platform app development

Every business organisation in order to increase their brand visibility and earn huge return on their investment tries to make presence in mobile app market as it is already proven way to reach millions of people across the world . Android and iOS are the most used platform in the world and that necessarily means launching of business application on both the platform is the most viable choice . Launching the app on both Android and iOS platform is the most recommended option in order to reach out maximum number of users .

But what if , if you want to launch your app in very less time with minimum budget ? This can only be achieved by developing a cross platform mobile apps that almost gives similar efficiency as in native apps . In comparison to native apps , cross platform app developmental cost is cost saving approach and can be developed with very less efforts . And that’s not all , one code can run on both the platforms .

Why Opt For Cross Platform Mobile App Development Inspite Of Fact That Native Apps Gives Higher Performance 

  • Code Reusability : Developers love to develop apps on these platform as it enables code reusability . Assume if you don’t have to cook food again and again , and it can be reused . Isn’t it cost saving approach . Cross platform developers are in same situation in which they write one set of code which can be reused to develop different apps again and again on different platform . This aids developing with saving lots of time and efforts and at the same time chances of errors also gets minimised that suffices the purpose .
  • Less Coding : Coding for cross platform app development needs one time setup of tools and libraries to make it function properly instead of paying different tools and technologies for native and hybrid app development .
  • Less Time : In comparison with native apps , cross platform app development takes very less time to launch the app on both the platform on one go .
  • Easy Update Of App : It enables developers to roll out any new changes with ease by single coding to get app update across al platform , but is not in the case of native app development .Tools like PhoneGap facilitates developers to go across all platform to make changes . Cross platform app is general developed on HTML5 and hence the changes can be rolled out on Android and iOS platform in one go .

What Are The Best Tools For Cross Platform App Development ?  

  1. React Native  : It is completely JavaScript based framework introduced by Facebook in the market used for building Android and iOS mobile applications that gives native performance .It is based on Facebook javascript library and is used for building user interface .
  2. Xamarin : Xamarin makes use of C# and .net libraries which aids developer in development of fast app development . A developers who are aware of C# and  C++ can rapidly develop mobile apps . At the same time code reusability across most platform is the best part it offers . It is developed in a way that it makes use of API’s and UI controls that are used by Android and iOS
  3. Native Scripts : This is probably the best and latest innovation in this field which allows to build cross platform without web views . With the use of AngularJS , Javascript and native UI , it helps in delivering better solution .
  4. Flutter : Flutter wraps a web view of native apps and builds application like website with cross platform abstraction over them .

Conclusion

Cross platform have facilitated mobile app developers to achieve cost effective API’s that save lot of time and efforts , reduce errors and sync both android and iOS platform in a way that it match ups the performance with native applications . While the debate of which one is better with always keep revolving with no single answer , solutions on the basis of innovations with keep on cropping up  for better