Major Benefits Of Using SalesForce

salesforce consultant

As we all know SalesForce is one of the largest cloud platform CRM provider in the world which benefits business in number of ways thereby maintaining healthy relationship with your customer and also helps you to be ahead with your compeditiors .

When it comes to salesforce subscription , there are sets of benefits that comes preloaded in CRM . Let’s quickly look at some of the major benefits of salesforce :

#Storing Customer Information

One of the biggest advantage of using Salesforce is storing customer data on the cloud which is easy to be accessible anytime . When we are using salesforce , you will be able to access customer name , number , contact , task , events , previous follow up , their needs and more all at one place .
This gives your team couple of benefits . The very first benefit benefit being it will help you to track all the information as needed to keep your customer profile in organised way . The best things is that you will have the access of all the information needed under one common roof. These information can be easily accessible , and you will need not necessarily be worried if someone goes on a vacation , as all the information is stores on a cloud server , thereby eliminating any gaps that could have in your customer support model .
The other best thing is the information can be updated by an excel sheet in a more responsive and convenient way .

# Planning Of Accounting

As we have discussed in above paragraphs that all the customer information can just a click away . This approach helps your company employee to keep an eye on the track records , making connection with the clients , and defining plans according to past records for better results . Salesforce also facilitates an option to create a to do list and your employee can use lists to stay organised throughout a day .
Along with creating reminder you can also set reminder or assign any other employee c for taking the follow up with the clients , in case of non availability thus minimising the communication gap and helps in building stronger relationship .

# Time Management

With detailed customer information and allocation of resources at your disposal , you will actually take awesome time management benefit . For any service industry , time is money and assigned task must be completed within allotted time in order to get customer satisfaction and help build better business relationship .
Salesforce collect all the information needed and then priortize work for the client which needs to be completed according to the set deadlines .  Build in calendar tools aids visualising the complete schedule fo a day , week or a month so that you will be able to know what you have to perform today and how much time is allotted to you for the completion of the task .\

# Team Collaboration

Salesforce strengthen team collaboration and easy communication between different departments . The “Chatter” feature in salesforce helps individual as well as groups to chat about anythings they want . Chatter also addition of different team members to accounts and opportunity that really needs priortize  attention , can mark calendars for leads follow up which can finally leads to leads closure .

# Accessibility

The best things that Salesforce facilitates is it is totally based on cloud platform , which can be accessed through internet access . Salesforce also facilitates mobile app which helps you to stay ahead always by connecting your team on the go on round clock . This makes the Salesforce CRM handy for business owner as well as marketing guy who may be travelling .

Winklix offers all of these benefits and much more

Winklix is leading salesforce consultant which offers marketing automation software  . As one of the top notch agency for bundle of your salesforce needs – you can contact us today to start laying out marketing strategy for your company .

Common UX Mistake During App Development

Mobile-App-Development

Without any doubt it is crystal clear that an attractive app design will always attract user’s . Although mobile app development is complex task . In 2018 , where app stores are flooded with varieties of app , it’s very difficult to come up with unique brand identity which comes with User Experience (UX) design .

Attracting traffic from the search engines will takes years , if promoted continuously , and that is the reason most of the mobile apps does not able to get public attention . For any top mobile app development company the very first aim is to get better outcomes by way of user experience and user interface (UI) . It is seen in most of the cases that if the user does not find app attractive than  they most likely will not return to the app and website , due to pathetic experience .

When we are talking about UX , its much more than just interface and visual design . A good UX designer is known to be one who are innovators , creative and follows of latest trends .

Some of the common UX mistake that user must avoid during mobile app development are listed below :

Considering UX As One Person Responsibility

If you are thinking of giving a role of UX to a single person then you are absolutely wrong . UX is never going to the one person responsibility , rather it is done in team work . Usually defining a common goal and taking the whole team advisory and involvement during all over developmental process will help you to control experience and expertise at their expertise levels to notify all product assessments .

Not Considering UX At Beginning Phase

The ultimate user of the app audience . It is very important to get user feedback , their tongue of taste while designing UX at beginning stage . There are various different models that that needs to be adopted to enhance the chance of app success like MVP , prototype , wireframe and more .

Avoid Complicated Login Pages

You must have seen the apps that contain lengthy and complicated login process , which sometime irritates user which finally leads to deletion of apps . Offering a simple social login or login via email and phone number / else providing them with guest login option is better solution .

Complicated And Messy App

Application should always be neat and clean , should provide navigation guide to user about how they can use the app highlighting important features of app and a clear cut easy to use functioning . The designer should have a clear vision preset in mind that the app is getting developed for personal use and not commercial use . Together with the designer innovativeness , you must also take care of clients demand and choice to get the best output .

Confusion Between UI And UX

UI and UX are two different things , although U is considered as core in mobile app development . It is has not been handled with care , all other depending modules and function will also not be on the track . The technology is continuously changing in dynamically changing environment and the design must adopt the latest technology in order to get best fit output . Use of material design , visual design , graphical design can help app in delivering the best UX .

Don’t Write Complicated Content

Content is the king to success in online environment . It helps in SEO , it helps in engaging user , getting app features on App Store and much more . Avoiding complicated content writing will add value to your app . User finds very difficult to read and understand  complicated content , and hence content should be informative .

Don’t Avoid Feedback

Feedback is always known as a charger for mobile app . Taking feedback as important things and making the changes accordingly will help the team to know the outcome go their hard-work performed . Always asking clients for feedback , rating and comments will add on to your app brand value and help you improve the app according to the needs and choice of the user. Feedback is always for betterment of app , no never ever think of neglecting it .

How To Avoid Common Mistake In Custom Software Development

custom software development company

Choosing a right custom software development company helps you in achieve your business goals by digitalising your business . A good software development company can help your dream to come into reality by providing the most viable solution .

Given below are some of the most common mistakes that everyone should avoid while hiring a custom software development company :

Considering Price As A Sole Alone Factor

Although the cost is the most important factor while choosing a software development company in New York ,  but it should be taken into consideration with the quality of work they are providing , their team capability and more . So never choose a software development agency solely on the basis of price factor .

For instance you are expecting a high end solution at lower cost is somewhat next to impossible . And this seems to me the main reason when a business expect a high end final product and they are surprised by what has been received .

Cultural Fit

Effective and continuous communication is the only way to deal with any custom software development company . Exchange of ideas will also add on values to your idea and overall developmental process .
Although it is a challenging task due to language barrier , business ethics and numerous other factor which many vary from business to business across globe , but it has to be deal accordingly to get the best software development as required .

Goals , Objective & SRS Not Defined At Initial Stages

This is another major mistake that business do which giving a project to software development company . If you have not defined what you want , then how can you expect  software development company to finish your work at the allotted time .
The best solution to the problem is to define clear objective and goals for the complete software development project in order to get flexible and best customised software that suits your organisation needs .

Poor Contracts

Its important to define every minute of the software before starting the project to avoid any mistakes in near future . Always ask a software development agency to draft a detailed contract including all technical details and modules which will be there in the app , so that they can carry on their developmental work efficiently and you will not face any unexpected cost , extended project completion period and so on .

Not Getting A NDA

Not getting a Non Disclosure Agreement (NDA) means it will not have any privacy in your project . Its important to sign a NDA before getting into contract or we ca say even before discussing the project to gain the rights of the software to your company .
For instance you have a great idea , have handed over the project to software development company – now what ? They can use that idea in selling to other companies also , and that will unfortunately raise your problem and competitors .

Not Getting Source Code

Have you ever wondered for what you are paying for to any software development company hired ? You are actually paying for the product or service you are buying , so actually you are the owner of the source code ( the code for which you have paid for development ). Without the rights on your code of your product , you can’t avoid risk of stealing of code .
The owning of code means you have the right on the software together with the flexibility of hiring another software development company in case you want in future . Owning a source code together with the documents will add on value to source code .