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WinklixIT Solution Simplified
Business Units
Winklix built a mobile app that lets customers register battery warranties, check warranty status and find nearby service points in a few taps.
Contact UsA battery manufacturer handled warranty registration through paper cards and dealer paperwork, which was often lost or incomplete.
Customers had no easy way to check their warranty or find an authorised service point:
The manufacturer wanted a simple digital experience that also gave it better data about its customers.
Winklix designed and built a customer-facing mobile app connected to the manufacturer's warranty and dealer systems.
Customers scan the battery's serial or QR code and register their warranty in under a minute.
Customers can view warranty coverage and expiry dates and receive reminders.
A map-based locator shows nearby authorised service points with directions and contact details.
The manufacturer's team manages registrations, dealers and service points from a web portal.
The engagement delivered clear, practical results for the client:
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