Loading...
WinklixIT Solution Simplified
Business Units
Using reusable accelerators, Winklix rapidly delivered a service support application for a large battery manufacturer and saved more than 320 person-hours of development time.
Contact UsA large battery manufacturer needed a new application to support its service network, covering service requests, technician visits and warranty claims.
Building it from scratch would have taken months, while the business needed it quickly:
The manufacturer looked for a partner who could deliver a robust application faster than a traditional build.
Winklix used its library of pre-built accelerators and components to assemble and customise the service support application rapidly.
We mapped the manufacturer's service workflows to existing accelerator modules and identified what needed custom development.
Pre-built modules for user management, forms, workflows and notifications were configured and extended to fit the service process.
Technicians use a mobile app to view jobs, capture service details and photos, and update status in the field.
The application was integrated with existing product and customer data and rolled out to the service network.
The engagement delivered clear, practical results for the client:
Facing a similar challenge? Talk to Winklix about what we could build for you.
Contact Winklix
Golden Batch Analytics Improves Product Quality by up to 17% for a Leading Tobacco Manufacturer
Read full post
Legacy Application Modernisation Improves User Experience and Security for a Global Manufacturer
Read full post
Predictive Dashboard Helps an Oil and Gas Data Company Anticipate Asset Failures
Read full post