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WinklixIT Solution Simplified
Business Units
Winklix modernised the monitoring and maintenance features of a database management product, giving administrators clearer insight and easier control.
Contact UsA database software company's customers relied on its tools to monitor and maintain their database clusters.
The existing monitoring features were dated, hard to use and lacked proactive alerts:
The company wanted to improve this part of its product to increase customer satisfaction.
Winklix redesigned and rebuilt the monitoring and maintenance modules.
Monitoring screens were redesigned around the questions administrators ask most.
New metrics collection and configurable alerts warn administrators before issues escalate.
Routine tasks such as backups and index maintenance can be scheduled and tracked.
Performance and regression testing ensured changes did not affect database performance.
The engagement delivered clear, practical results for the client:
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