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WinklixIT Solution Simplified
Business Units
Winklix designed a self-service portal that lets customers provision, monitor and manage their cloud services from a single dashboard.
Contact UsA cloud services provider managed infrastructure for many business customers across multiple cloud platforms.
Customers had to raise tickets for routine changes and had little visibility of their usage and costs:
The provider wanted a self-service portal to improve customer experience and reduce support load.
Winklix built a unified management portal integrated with the main cloud providers.
Customers see resources, health and usage across clouds in one place.
Common services can be provisioned and modified through guided forms.
Usage and spend are tracked with budgets and alerts.
Customers control who in their organisation can view or change resources.
The engagement delivered clear, practical results for the client:
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