WinklixIT Solution Simplified

Business Units
A security technology company was building an app that used AI video analytics to detect incidents at physical sites.
The AI was powerful, but operators needed to understand alerts and act in seconds:
The company needed a clear, calm user experience for high-pressure situations.
Winklix led research, interaction design and visual design for the app.
We observed security operators and interviewed managers to understand workflows.
Alerts are prioritised and presented with the key context needed to act.
A consistent, accessible design system supports web and mobile apps.
Prototypes were tested with operators and refined before development.

The engagement delivered clear, practical results for the client:
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